Order Actions

The Order Actions allow users to manage and control the state of a sales order, including cancelling, locking, or deleting the order based on the specific requirements or status of the order.

Cancel a Sales Order:

This feature voids the order, marking it as no longer valid.

When confirming to lock the order, you will need to check the following boxes:

  1. I confirm that I want to cancel this order. This will revert all releasings, collections, returns, and refunds.

    <aside> ⚠️ When a Sales Order is cancelled, all associated releasings, collections, returns, and refunds will be reverted.

    </aside>

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Lock a Sales Order:

This feature finalizes the order to prevent further changes. You can lock an order regardless of its order status. However, an order marked as Completed is automatically locked.

When confirming to lock the order, you will need to check the following boxes:

  1. I confirm that this order is final and cannot be changed after locking.
  2. Adjust quantities to match released quantities (optional)

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Delete a Sales Order

This feature permanently deletes the order from the system, leaving no trace.

Deleting an order is only allowed under a specific condition:

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Print a Sales Order:

This feature allows you to generate and print a copy of an existing Sales Order

  1. On the selected Sales Order, click the “Print” button at the top of the page, beside “Cancel”
  2. A list of printout types will appear — Order Acknowledgement, Delivery Receipt, and Invoice.
  3. Choose the type of printout you need.
  4. Click Print.

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Sample Printouts:

Order Acknowledgement Printout

Order Acknowledgement Printout

Delivery Receipt Printout

Delivery Receipt Printout

Invoice Printout

Invoice Printout

Next Step: Releasings Overview


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